Terms and Conditions : Appointments
Warner Wags operates by appointment only. Our income, therefore, depends on you keeping booked appointments and being punctual for them. Email and/or text reminders are available, so please indicate if this is something you would like from us.
It would be greatly appreciated if owners ensure their dogs attend to their outside business prior to arriving for their appointment.. A dog with a stomach full of food or a full bowel/bladder will find the grooming process very uncomfortable. We realize mistakes can happen, however, we'd much prefer spending our time making your dog handsome/beautiful, rather than spot cleaning our floors!
Most grooms take between 1-3 hours, but may take longer depending on the temperament of your dog and the condition of its coat. Warner Wags will contact you when your dog is ready to be picked up. Please do not arrive prior to being notified, as your presence may distract your dog during the finishing stage of the groom.
Please phone if you are running late to pick up your dog. Warner Wags reserves the right to charge for picking up your pet more than 30 minutes late.
It would be greatly appreciated if owners ensure their dogs attend to their outside business prior to arriving for their appointment.. A dog with a stomach full of food or a full bowel/bladder will find the grooming process very uncomfortable. We realize mistakes can happen, however, we'd much prefer spending our time making your dog handsome/beautiful, rather than spot cleaning our floors!
Most grooms take between 1-3 hours, but may take longer depending on the temperament of your dog and the condition of its coat. Warner Wags will contact you when your dog is ready to be picked up. Please do not arrive prior to being notified, as your presence may distract your dog during the finishing stage of the groom.
Please phone if you are running late to pick up your dog. Warner Wags reserves the right to charge for picking up your pet more than 30 minutes late.